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Frequently asked questions

If you did not find what you need, please ask our tech support

How can I log into the application?

  1. Click the “LOG IN” link in the upper right-hand corner of this page and enter the email address (specified at the time of your registration) and your password in the form which appears on the page.
  2. Enter fxsimulator.axiory.com/sign/in in your browser to display the login form.

Have you forgotten your password?

There is a link helping you in case you have forgotten your password – just under the LOGIN form (see the first question in FAQ). Click this link to display a detailed procedure to be followed.

Is trading using the simulator really risk-free?

Absolutely risk-free. We do not want any credit card details at the time of registration and nor will you lose any real money during your trading activities. At the time of opening of your account you will create a virtual fund and you can deposit only virtual money in it.

Is the simulator really free of charge?

The Axiory's FX Simulator is free of charge.

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Terms and conditions

1. Provider

The service provider is Axiory Global Limited, registration number 127 090, No. 1 Corner of William Fonseca Street, Marine Parade, Belize City, Belize, C.A. (hereinafter referred to as the “Provider”).

2. Services

The Provider offers the service fxSimulator. This service is available at the Internet address fxsimulator.axiory.com and is designed to simulate trading on forex (foreign exchange) markets.

fxSimulator.axiory.com is only a simulator of forex markets and it is not a real platform providing a real purchase or a real sale of currency pairs. All trades in the application are only a simulation. Any profit or loss resulting from trading in the platform is solely a fictional amount and no liabilities and claims arise from them.

3. Registered Users

3.1. Any natural or legal person may become the user of services at fxSimulator.axiory.com (hereinafter the "User").

3.2. The service shall be ordered by the User on the basis of a completed and submitted registration form via the Internet.

3.3. By submitting the registration form via the Internet, the User accepts all general terms and conditions as if these conditions were signed in the form of a contract. These general terms and conditions are legally binding in unabridged and up-to-date version that is accessible to the public on web sites fxsimulator.axiory.com.

3.4. The service Provider reserves the right to verify registration data given by the User in the registration form. For the purpose of verification, the User shall proceed in accordance with the instructions specified by the Provider in the verifying email. To use the service in the long term, it is necessary to perform a so-called Activation. The User shall then receive information about a successful activation by email to the provided email address.

3.5. The User shall register to use the service. As a part of registration, the User is prompted to create a password to their customer account. The User shall keep the password confidential and shall not share it with other persons. The User is held responsible for all activities performed from their account. In the case of any suspicion of their password’s abuse or making their password accessible to a third party, the User shall instantly notify the Provider. In the event of a well-founded concern that the User's account may be abused, the Provider is entitled to block the User's account or as the case may be to prompt the User to change their password. The Provider is not liable for damages that may arise to the User as a result of disclosure or abuse of their password by a third party.

3.6. The Provider is entitled to suspend or abolish the User's registration if the Provider has a reasonable ground to assume that the User breaches the terms and conditions or other mutual agreements. In the case of termination or abolishment of the registration, none of the general terms and condition regarding the User are remain legally binding to the Provider.

4. Price Programs

The service is offered by the Provider using the following price programs:

4.1. Program Free

Program Free has limited data and functions according to the up-to-date configuration.

5. Service Termination

5.1. The service shall be terminated after submitting an account deletion request from the User's profile.

5.2. The User agrees that the Provider is entitled to promptly terminate the provision of services under any of the following conditions:

  • The User shall breach the general terms and conditions,
  • The User shall abuse, block, modify or anyhow change the functions of the Provider's service and/or has attempted to interfere with the stability, operation or the service data.

6. Protection of Intellectual Property Rights

6.1 The Provider is a licensed provider of the template, software, application and the service itself.

6.2. The User shall be obligated not to:

  • copy, download and spread any of the Provider's or other Users' content without their permission.
  • interfere with safety services.
  • create false messages for the purpose of falsifying the User's identity or attempting to penetrate accounts of other Users.

6.3 The Provider is entitled to delete accounts with speculative nature.

Unless stated otherwise, all rights, the title and interests in and to fxSimulator and all content accessible at fxSimulator including its services in various languages, formats and media as well as copyrights are the exclusive property of the provider of service fxSimulator.

The User is not allowed to use robots, data mining or data gathering, to extract tools and frame and reproduce or sublicense any part of fxSimulator and its content.

The User is not allowed to evade any mechanism and legal regulations for the purpose of unauthorized reproduction or distribution of the content including the services at fxSimulator.axiory.com.

7. Additional terms and agreements

7.1. The Provider reserves the right to change these conditions at any time without prior notice:

  • incompatibility of fxsimulator.axiory.com with the end device, the User's software or their connection to electronic communications networks;
  • technical inconveniences including errors and connection failures to fxsimulator.axiory.com.

7.2. The Provider shall attempt maximum functionality and accessibility of the provided services. Nevertheless, regarding technical aspects of the service, the Provider cannot guarantee absolute accessibility of the service. The Provider reserves the right to limit the access to the service for necessary period of time to perform repairs, maintenance or system upgrade and to implement new system features.

7.3. The Provider shall not be liable for damages resulting from any loss of data or damage to any stored data.

7.4. Shall any errors in the course of registration occur, contact the Provider at support@axiory.com.

7.5. Snowly Code s.r.o. hereby agrees to indemnify, defend and hold harmless Axiory Global Ltd. from and against any and all claims, losses, demands, liabilities, costs and expenses suffered or incurred by Axiory Global Ltd as a result of, or in connection with, any third-party claims to the extent caused, in whole or in part, by the fraud, gross negligence or wilful misconduct of Snowly Code s.r.o. in performing the Services. In no event shall the aggregate liability of Snowly Code s.r.o. to Axiory Global Ltd, for any damages concerning Snowly Code s.r.o. in performing the services.

7.6. The data is free to use under these circumstances:
Anyone using and/or putting free web products including all or parts of the information taken from the Dukascopy Trading Tools and/or any other data available as free product form Ducascopy Bank's website shall put a clear note to the public that such data are not meant to indicate the actual value at any given point in time but to represent a discretionary assessment by Dukascopy Bank SA only. The data source is Ducascopy.com.

7.7. These terms and conditions are valid and effective as of 1.9.2018